In line with the Australian Privacy Principles Privacy amendment act 2012 and
privacy act 1988
Your privacy is important to us. To better protect your privacy we provide this
notice explaining our online and hard copy information practices, and the choices
you can make about the way your information is collected and used.
service bookings ,the web site, databases, and all other areas of pest service operation.
Who is bound by this Policy
All Austrapest Staff are bound by this policy - there are no exceptions.
Types of Information We Collect And How We Use It
We collect contact information (like your name, address, telephone number, and email
address) for the purpose of providing you with various pest services and reports.
This information is used to provide you with services that you requested , to contact
you when necessary, or to send you additional information regarding your pest services.
If you send us a message or fill in an online request, your email will not be made
available to anyone else. You may be sent information from us from time to time
but you can unsubscribe to any future emails.
Our data base is password protected, our payment system is protected. Credit card
details are only kept until accounts are reconciled.
With Whom Does Austrapest Share Information ( ie third parties)
Austrapest will not sell, share or rent your personally identifiable information
to anyone, except as expressly described below:
- We have your express consent to share your information in writing from you
- We believe in good faith that any applicable law, regulation, or legal process requires
- When the disclosure is necessary to protect or enforce our rights or the rights
of another user.
We may share generic, aggregate and anonymous information with advertisers and affiliates
- but your personal information WILL NOT be shared.
We may share information for internal training purposes eg particular pest issues,
without connecting such information to individual clients.
Austrapest WILL NOT disclose your information without your specific
permission. We will divulge information only as necessary to comply
with state and federal laws.
You can email us at Austrapest.com.au with your name and the email address you wish
to be removed from the database.
How You Can Access Or Correct Your Information
You can confirm or correct what information we may hold by contacting us at Austrapest.com.au
To protect your privacy and security, we will take reasonable steps to verify your
identity before granting access or making changes or corrections to any of your
personally identifiable information.